Terms and Conditions

Welcome to The Tvisa Spa!

These terms and conditions outline the rules and regulations for the use of The Tvisa Spa's Website, located at https://www.thetvisaspa.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use The Tvisa Spa if you do not agree to take all of the terms and conditions stated on this page.

1. Website Usage

By using this website, you agree that the information provided is for general informational purposes only. The Tvisa Spa reserves the right to update, modify, or remove website content, services, prices, and offers without prior notice.

2. Service Booking & Appointments

• Appointments can be booked through our website, phone, WhatsApp, or other available booking channels.

• Customers are requested to arrive on time for their scheduled appointment.

• Late arrivals may result in reduced service duration depending on availability.

• The spa reserves the right to reschedule or cancel appointments due to unforeseen circumstances.

3. Pricing & Offers

• All service prices displayed on the website are subject to change without prior notice.

• Promotional offers and discounts are valid only for the specified duration and may have additional terms.

• Offers cannot be combined unless specifically mentioned.

4. Payment Terms

• Payment must be completed according to the agreed service charges.

• We accept available payment methods including cash, UPI, cards, and other approved payment options.

• Customers are responsible for verifying payment details before completing transactions.

7. Customer Responsibility

Customers must:

• Provide accurate information during booking.

• Inform the spa about any allergies, medical conditions, injuries, or sensitivities before receiving services.

• Follow spa rules and maintain respectful behaviour towards staff and other guests.

8. Health & Safety

Our services are designed for relaxation and wellness purposes only. The Tvisa Spa does not provide medical treatment or diagnosis. Guests should consult a qualified medical professional before receiving spa treatments if they have any health concerns.

9. Personal Information

We respect customer privacy. Any personal information collected through our website, booking forms, or communication channels will be used only for providing services, customer support, and improving our services.

10. Website Content & Copyright

All website content, including text, images, logos, graphics, and branding elements, belongs to The Tvisa Spa and may not be copied, reproduced, or used without written permission.

11. Right to Refuse Service

The Tvisa Spa reserves the right to refuse service to any customer who engages in inappropriate behavior, violates spa policies, or creates discomfort for staff or other guests.

12. Limitation of Liability

The Tvisa Spa shall not be responsible for any loss, injury, damage, or inconvenience caused due to circumstances beyond its reasonable control.

13. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time. Continued use of our website and services after changes indicates acceptance of the updated terms.